Your phone rings first, always. We only pick up the ones you would have lost.
Built for small and medium sized trade companies. Specializing in Plumbing, HVAC, Electrical and Roofing.
Nobody with water on the floor waits by the phone. Four rings, then the next name on the list. Somebody answers, books the job, and keeps the customer.
Hands full, up a ladder, or mid conversation with a customer standing in front of you. The phone rang out.
Sixty seconds later they scroll back to the results and dial the next number on the list.
Instead of dropping into voicemail, a real voice picks up as your business and works out what broke.
A confirmed slot, a text to the customer, and the transcript waiting when you put your tools down.
It sits behind the number you already advertise. You keep your number, your phone, and your calendar exactly as they are.
Your phone rings first, exactly as it does today. When nobody gets to it, the call comes to us instead of going to voicemail.
A natural voice picks up in your name, states up front that it is the virtual assistant, and works out what broke and how soon you are needed.
When a call drops, gets cut short, or ends without a booking, one text from your assigned business number goes out within seconds to pick the job back up. One message, then it stops.
A confirmed slot pulled from your live availability, a text to the customer, and the full transcript waiting for you when you put your tools down.
A replay of a real booking, timestamped as it happened. Every call is transcribed so you can see exactly what was said in your name.
It identifies itself on the first line, every time. Callers are told they have reached the virtual assistant answering on behalf of the business before anything else is asked. No pretending, no confusion, and nothing that could put you offside with a customer.
Industry averages do not pay your bills. Move these to match your actual week and watch what those calls are worth.
Every square is a call you missed, and we answer all of them. Green booked a job, orange was a real caller who didn't, grey was spam or someone already on your books.
$9,600 recovered, minus $1,027 TradeNet cost
At these numbers, TradeNet would cost more than it recovers. It's built for shops missing more calls than this.
The rest are spam, wrong numbers, and people already on your books.
Recovered revenue is booked jobs above at your average job value. We check this against your real call logs before you commit.
Buying leads instead? Angi, Thumbtack and Google run $168 to $542 per booked job, for cold leads shared with up to eight contractors.
They called you, by name. Nobody else gets this one.
A flat monthly base plus a per-job fee that drops as you grow. Every booking is a warm caller who already chose you, and they are yours alone.
All prices in Canadian dollars.
Nothing is billed until you go live. If it isn't booking you jobs, walk away and every dollar comes back.
Nothing billed. We build it on our time.
Your base starts, and so do your thirty days.
Any reason, every dollar back.
Month to month. Loyalty discount from month seven.
No. You keep your number, your phone, and your carrier. Two forwarding codes, dialled once, with us on the line.
Then we never see it, same as today. Your phone rang out and they gave up before voicemail would have caught them either. Nothing about your current setup gets worse.
Yes, because it tells them. The first line of every call states that it is the virtual assistant answering on behalf of your business. It never pretends to be human, and if someone asks for you directly it takes a message or routes the call.
Deliberately not. Your phone always rings first, so you never lose the ability to answer your own customers, and we only ever pick up a call that went unanswered. That is why billing is tied to the jobs we book, not to how many calls come in. A full answer-everything mode is in development as an add-on.
A booked job is a confirmed appointment placed on your calendar. You are billed a flat rate for it: $69 on Solo, $59 on Shop, $45 on Fleet. That rate does not change with how many jobs you book, the first job of your billing period and the fortieth cost the same. It only changes if you move to a different plan. Appointments cancelled by the customer within 24 hours are not billed.
You choose your plan, and the right one is whichever costs less at your own booked-job volume: Solo beats Shop up to 18 booked jobs a billing period, Shop beats Fleet up to 37. You can check that against your own numbers any time, and change plans whenever you like from your dashboard.
No contract, no term. Every plan is month to month, and you can cancel any time.
Call transcripts and booking details are yours. You can request a copy or ask us to delete them at any time through our data access page, and we handle everything in line with PIPEDA and CASL.
Then we will tell you not to buy it. The guarantee is real, so we only take on shops with enough missed call volume for this to pay for itself. We check that on the discovery call before anyone signs anything.
No. Your phone rings first on every call, exactly as it does today. We only ever pick up calls nobody got to, which today go to voicemail and then to a competitor. You are only billed when one of those calls turns into a job on your calendar.
In 30 minutes, we'll walk through how missed calls are handled today, where jobs may be slipping away, and whether TradeNet makes sense for your business.
We will email you a confirmation either way.
We will email you when a slot opens.
Need to make a change? Email us at team@thetradenet.ca and we will take care of it.